Starting with the recent release (4.2.0), we’ve taken a few steps to make it more convenient for you to access your accounts, while making it more secure.
Issues with current login system
Some of you have written to us communicating the difficulties in accessing your Riyaz account. Usually, these difficulties are in either remembering which social account you used to sign up, or having to reset the forgotten password, or even ending up with two or more accounts and your progress spread across them.
We empathise with these problems. Frankly, our product team has had similar problems with other products/services they use. So, they came up with a solution which will put to rest all those issues, and make Riyazers’ lives easier.
Phone number is all you need from now
We’re switching all Riyazers to an OTP based phone number login. No password, no social accounts, no emails. Nothing else but one phone number. Every time you want to login, you’ll be sent an OTP.
So, if you’re an existing user, you might see this screen the next time you use Riyaz.
After doing this once, you only need to enter your phone number whenever you need to login.
Please do reach out to us at feedback [at] musicmuni.com in case you face any further difficulties. Happy learning!
More digits are needed for brazilian cel phones.
Hey,
If it’s a feature on the App that’s not working please get in touch with us on mail or WhatsApp.
We’ll be happy to help.
Best wishes for a tremendous year!!!
Hi, This issue is fixed now. Thanks for reporting 🙂
It’s not fixed having difficulty cant use the application
I have not received otp and I’m in London. What’s it for as it used to work without it before.
I put mobile phone bumber but I never get the OTP. Where is the OTP (6 digits) supposed to be sent?
Hi Amanda,
We’re resolving this issue. Will update here once the release is out. Thanks for reporting the issue!
The OTP Is not working for Dubai numbers. I have tried multiple times
Hi
Riyaz
I didn’t get any OTP
I M ON KUWAIT +965 60421234
Hi Ali,
Ms. Arundathi has informed our team about the issue you’re facing. We’re resolving this issue. Will update here once the release is out. Thanks for reporting the issue to us!
I don’t think people feel comfortable giving our phone numbers a way. This is a breach of privacy and trust. Not cool
I don’t get any otp
Me too🌚
Hi,
We’re resolving this issue. Will update here once the release is out. Thanks for reporting the issue!
I just bought the premium version and I’m not getting any OTP. What do i do?
Hi Juan
We’re resolving this issue. Will update here once the release is out. Thanks for reporting the issue!
Why do you make these changes without releasing these features into production. Do you not have betas before you have all your users suffer? Looks like this startup would close down faster than this started. I dont mean to be harsh, but this is frustrating.
Ihave sent my phone no but it has been 2hrs but i still haven’t got my OTP 🥺
Same as everyone else, didn’t get OTP.
I did not get mu opt
Didn’t get an opt
Me also not get opt nm
Same here. Are we getting refunded for not being able to access our accounts?
I’m with the guy wanting a refund. I don’t feel comfortable giving you my phone number!
What if we don’t have a phone number?
I didn’t get an otp
Please fix the error we r not getting opt and the allocation is not working since long time please fix the issue.
Thx
Still no update? So the company has indeed gone bankrupt?
It keeps telling me to enter a valid phone number
I AM NOT GETTING AN OTP. HELP PLEASE
I have not received otp and I’m in London. What’s it for as it used to work without it before.
I am not getting the top
It’s a shame you guys are making this so difficult to use! I’ve always enjoyed it. And between updates and now this it’s always a hassle to access!
After entering my UK mobile number, I am still waiting for the OTP. Is still there a problem with receiving OTP?
Hello sir ,
The 2nd octave scales are missing from the shruti section only 3rd octave is visible or available as of now . Please look into the matter at the earliest .
Todays mrng when I started from Bilabale That advanced palte the shruti got fixed to G#3 wherease I and mostly all the riyazzis sing from either C#2 or 2nd octave , madhya saptak ,
Where has it gone ????????????
Why Tar saptak shritis are available only ..how will our riyazz we go on ????
Do it quickly sir..I unstillated and re instalated app 3 times but for no avail . Every day riyaz lost will push ous 10 days back ..sir.
Solve it with the sens of urgency at the earliest possible time and way.
I bought Premium and when I try to log in with my phone number, it does not send me the OTP. I am stuck. Please help.
Sad to see this app which started off so well for very interested and serious classical music learners has now degenerated to the state of any other social media app like TikTok, or Instagram with half-baked singers belting out modern Bollywood songs on the home page. Classical music sections still exists (thank God for that) but it has become very buggy. And they have a very tedious process for reporting bugs. Anytime I come across a bug the standard response is “Please send the screenshots” which is very painful. Why can’t you have voice response where a person encountering a bug can walk you through. I have stopped reporting the bugs and learnt to live with it. Only reason I am continuing is the content and coaches in classical sections are very good and the subscription is reasonable (Rs. 500 per year). But I am going to switch as soon as I find a better app.
I subscribed to Riyaz premium on an android through a gmail account but now I have switched to iPhone. I can’t access my account. Every time I try to log in via gmail into the app on iPhone, it says ‘error in fetching the data’. Kindly help.